Invested Leaders Institute 2008 Agenda
Enhance your dedication to the association and chamber professions in this intensive three-day program composed of interactive seminars, advanced electives, and networking activities with your peers.
*The following agenda is tentative.
Thursday, April 10, 2008
4:00 p.m.-5:00 p.m. Registration and Welcome Reception
4:50 p.m.-5:05 p.m. The Peabody's Duck Ceremony
Be a part of tradition and watch as the Peabody's famous
ducks march down the red carpet by the marble fountain in
the hotel lobby.
5:05 p.m.-6:00 p.m. Keynote and Kickoff
Keynote Speaker: Scott Klososky- Identifying and
Leveraging Technology Trends
7:00 p.m.-10:00 p.m. Individual Class Reunion Dinners
Get together with your peers for a festive dinner at a Memphis
dining hot spot. Invested Leaders Institute will coordinate
restaurant options so that you can experience your cuisine of
choice.
IOM grads - Arrange a class or site reunion dinner and
spend the evening catching up with old friends. Call Institute
staff at 202-463-5570 to coordinate class dinners.
Evening Peabody Hotel Free Reception: Skyway
Friday, April 11, 2008
8:00 a.m.-8:30 a.m. Breakfast Session
Welcoming Remarks: Paul S. Speranza Jr.
Vice Chairman, General Counsel, and Secretary,
Wegmans Food Markets, Inc.,
Chair, U.S. Chamber of Commerce Board of Directors
8:30 a.m.-9:30 a.m. Breakfast Session
Keynote Speaker: Robert Brownstein-
2008 Political Forecast
With the presidential election just around the corner,
political expert Ron Brownstein examines the heated issues
at stake and what they mean for the business community.
9:45 a.m.-11:45 a.m. Targeted Elective One
View Elective Courses
Popular Institute faculty present their latest material in
interactive sessions arranged to help sharpen your
organization and leadership practices. Select an elective
that tweaks what you want to learn.
12:00 p.m.-1:00 p.m. Networking Lunch
Keynote Speaker: Keith Woods-Leadership and
Management in a Changing America
An all-encompassing discussion on trends and thoughts
affecting the organizational management world. Keith delves
into demographic and social changes impacting your
members and surprising information on what employees
and managers really want from each other.
1:15 p.m.-3:15 p.m. Targeted Elective Two
View Elective Courses
An opportunity to customize your experience and select an
elective that focuses on your professional development
needs. See below for details.
7:00 p.m.-10:00 p.m. Big Bash: Memphis Showboat
Enjoy an after-hours Institute favorite with your peers.
Saturday, April 12, 2008
8:30 a.m.-10:15 a.m. Breakfast Session
Keynote Speaker: Michael Schween- A Business Boost: How
FedEx Gets it Done
Hear first-hand from Fed-Ex on what it takes to deliver-every
time, on time. Learn the secrets of success from the
logistical giant and how their lessons can be applied to your
organization.
10:15 a.m. Invested Leaders Institute Concludes
11:00 a.m.-3:00 p.m. Rockin' Round the Town
Enjoy some of the famous, historical sites of Memphis
with your colleagues by participating in optional group
activities, including Graceland.
Offered Targeted Electives
1. Pat McGaughey – Revitalizing Your Revenue
Designed to pay your entire Invested Leaders Registration if you utilize just one concept taught, this session lends a new perspective toward raising money. Learn how to look forward to approaching the S.O.S's (Same Old Sponsors), cut your sponsorship calls in half, and generate new money-making ideas. Discover innovative ways to price your products and services to give them more value and your chamber more income.
2. Kip Lilly – Think and Think Again 2.0
Um, like, ever notice how, um, when you're trying to say something, it, ah, includes lots of, ah, pauses? Find out where your brain and your words intersect and how thinking in terms of the words you use may affect what you do.
3. Sheila Birnbach – Entry and Exit: The HR Revolving Door
The two most challenging HR areas to navigate are hiring and firing. Learn from Institute's HR expert how to sail through the interviewing and exit processes with greater ease. Get your questions answered on references, what you can and can't say, when to fire someone, protecting your organization in the process and more.
4. Ann Atkinson – Strategize for Success
The difference between excellence and mediocrity is strategy and execution. Making strategic decisions rests primarily on your knowledge of trends and how they might impact your organization, community, and members. Making decisions without grasping the dynamic trends of the 21st century will not yield the desired results necessary for success. This session gives you insight into relevant trends and assists you in positioning your organization for the future.
5. Deb Snellen - Performing at Maximum Capacity
This session examines organizational performance issues (why people don't do what they are supposed to do) and provides diagnostic tools to get at the root causes of performance problems. Learn how to address these issues in ways that do not always include sending a staff member to training. More importantly, discover how to link individual performance to organizational performance for greater success.
6. David Aaker – Customer Service Inside and Out
Serving others is a privilege, not an obligation. This philosophy is central to better serving your members, community, volunteers, and staff. Learn fun and user-friendly tools and the "Top Ten Golden Nuggets of Customer Service" to keep your organization running smoothly inside and out.
7. Margaret Fitch-Hauser – Listening for Leaders
Are you listening to me? If others are saying this to you, you probably suffer from non-listeningitus. People and organizations that don't listen deeply waste time and money. This session focuses on listening deeply as an important leadership quality—one that involves your heart, ears, and eyes. Practice key concepts that take your listening to an entirely new level.
8. Kichi Iwamoto – Leveraging Power Relationships
An effective leader needs to recognize the different sources and uses of interpersonal power and influence available to them. This presentation identifies these important sources of personal power in the workplace. Learn how to use this influence in accomplishing organizational goals and motivating people. In addition, discover techniques for dealing with "coercive people" who love to use threats as a way to accomplish tasks.
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