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Summary & Highlights

Escalating Costs are the Biggest Roadblock to Growth

Two people looking at a report on a tablet

This quarter, the MetLife & U.S. Chamber of Commerce Small Business Index is 72.0, up from last quarter’s score of 65.2 and an all-time Index high. The current Index score is in line with sentiments from this time last year (71.2).

Several findings moved the needle up this quarter, resulting in a higher overall score. For one, small businesses say they are more optimistic about their view of the U.S. economy and their local economies compared to last quarter. Two in five (40%) small businesses believe that the U.S. economy is in good health, and 46% say the same of their local economy. Both measures are slightly up from the last quarter (+6% and +5%, respectively). Also, fewer see a poor national economy: 42% of small businesses believe that the U.S. economy is in poor health (down five percentage points from this time last year).

Also, more report being very comfortable with their cash flow compared to earlier this year (31% now vs. 23% in Q2). There is also a slight increase in the number of small business owners who expect revenue increases in the next year. Outlooks around other business expectations (future hiring and investment, etc.) and business operations are generally stable.

However, inflation continues to be the biggest challenge facing small business owners. Concern about inflation was stable compared to last quarter and it continues to sit lower as a concern than it did in Q1 of this year, when it reached an all-time high. Despite this, there is a slight increase this quarter in the number of small businesses that report rising prices adversely impacting their businesses and in those reporting having to increase prices because of inflation.

40%
of small businesses believe that the U.S. economy is in good health
40%
of small businesses believe that the U.S. economy is in good health
This quarter's SBI gauge meter
Q3 2025 SBI: 72.0
This quarter, the MetLife & U.S. Chamber of Commerce Small Business Index is 72.0, up from last quarter’s score of 65.2 and an all-time Index high.

In addition, this quarter’s report examined current opportunities and challenges for small business growth. The most cited roadblocks to growth are connected to rising prices. More than a third of businesses cite the cost of goods and services (34%) as a roadblock for small business growth, followed by the cost of materials (30%).

When asked how important it is for businesses in their sector to invest in different areas, a majority of small businesses say it is very important to invest in marketing and sales, the in-person customer experience, and materials and inventory. Notably, these are also the areas that small businesses say they are focusing most of their financial investments on right now.

Another signal of optimism among these small business owners: Most feel their access to capital is good. Three in five small businesses rate their current access to capital as good (61%), up 12 percentage points compared to Q1 2023 (49%), and up seven percentage points compared to Q2 2022 (54%).

Small business owners are also generally confident that they understand where to find sources of capital. Three in four (77%) small businesses say they know where to find capital for their business.

34%
of small businesses cite the cost of goods as a roadblock for small business growth
34%
of small businesses cite the cost of goods as a roadblock for small business growth
A line graph showing the SBI score from Q4 2021 to Q3 2025

Index Highlights

The MetLife and U.S. Chamber of Commerce Small Business Index score for Q3 is 72.0. The Q2 2025 Index score was 65.2.

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Index score rises to all-time high

The Small Business Index is 72.0 this quarter, up from 65.2 last quarter and reaching an Index high, but in line with sentiments from this time last year (71.2 in Q3 2024).
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Cash flow optimism up

31% of small businesses are very comfortable with their cash flow, an increase from last quarter (23%).
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More see an improving national economy

40% say the U.S. economy is in good health, up slightly from last quarter (34%) and this time last year (35% in Q3 2024).
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Small businesses see better local economies

Almost half (46%) say their local economy is in good health, up slightly from last quarter (41%) and an increase from this time last year (38% in Q3 2024).
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Inflation still a top concern

46% say inflation is the top challenge facing small businesses. But while inflation remains the top concern for the 15th consecutive quarter, concerns have softened compared to earlier this year.
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Costs are seen as the biggest roadblock to growth

The top two roadblocks to growth for small businesses are the cost of goods and services (34%) and the cost of materials (30%), eclipsing other barriers to growth.
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Compliance remains a burden

44% of small businesses say that licensing, certification, and permit requirements make it harder to grow.
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Marketing and sales, the customer experience, and materials/inventory are top investments

58% of small businesses believe it is very important to invest in marketing and sales and the in-person customer experience. Fifty one percent say the same of materials and inventory.
Learn more
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Most say their access to capital is good

61% rate their current access to capital as good and 56% agree that it is easy to find capital, both increases from Q1 2023.
Learn more
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Index score rises to all-time high

The Small Business Index is 72.0 this quarter, up from 65.2 last quarter and reaching an Index high, but in line with sentiments from this time last year (71.2 in Q3 2024).
Learn more
#

Cash flow optimism up

31% of small businesses are very comfortable with their cash flow, an increase from last quarter (23%).
Learn more
#

More see an improving national economy

40% say the U.S. economy is in good health, up slightly from last quarter (34%) and this time last year (35% in Q3 2024).
Learn more
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Small businesses see better local economies

Almost half (46%) say their local economy is in good health, up slightly from last quarter (41%) and an increase from this time last year (38% in Q3 2024).
Learn more
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Inflation still a top concern

46% say inflation is the top challenge facing small businesses. But while inflation remains the top concern for the 15th consecutive quarter, concerns have softened compared to earlier this year.
Learn more
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Costs are seen as the biggest roadblock to growth

The top two roadblocks to growth for small businesses are the cost of goods and services (34%) and the cost of materials (30%), eclipsing other barriers to growth.
Learn more
#

Compliance remains a burden

44% of small businesses say that licensing, certification, and permit requirements make it harder to grow.
Learn more
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Marketing and sales, the customer experience, and materials/inventory are top investments

58% of small businesses believe it is very important to invest in marketing and sales and the in-person customer experience. Fifty one percent say the same of materials and inventory.
Learn more
#

Most say their access to capital is good

61% rate their current access to capital as good and 56% agree that it is easy to find capital, both increases from Q1 2023.
Learn more