Confero Inc.

Confero Inc., founded in 1986 by JoAnn Buxton and later led by her daughter Elaine, specializes in mystery shopping, compliance audits, and customer experience management to help client companies provide exceptional service. With decades of experience, a vast network of independent mystery shoppers, and a comprehensive reporting platform, Confero delivers customized, innovative solutions that foster long-term client relationships and drive continuous growth.

Founded

1986

Industry

Professional Services

Notable Facts

Woman-owned

2024 Honoree in Enduring Businesses

Confero Inc. has been recognized as an Enduring Business. This category celebrates businesses that have demonstrated remarkable long-term growth and sustainability, standing the test of time for more than 10 years. These businesses have not only survived but thrived through changing markets and evolving landscapes, proving their resilience, stability, and unwavering commitment to excellence. The CO—100 is the annual list of the 100 best and brightest small and mid-sized businesses in America.

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