Artificial Intelligence Playbook

Practical AI strategies, tools, and real-world insights to help your business work smarter.

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Integrating AI Into Your Business

Artificial intelligence is reshaping how businesses operate — from marketing and customer service to hiring, financial planning, and day-to-day operations. For small business owners, AI can unlock new efficiencies, save time, and help teams do more with fewer resources. But with so many tools, trends, and use cases emerging, knowing where to start can feel overwhelming.

Our AI Playbook is designed to help small businesses cut through the noise. Explore practical guides, real-world examples, and expert insights on how entrepreneurs are using AI to streamline workflows, boost productivity, and stay competitive. You’ll also find lessons from larger brands already integrating AI into their strategies — and actionable takeaways small businesses can apply right now.

Whether you're experimenting with AI for the first time or looking to sharpen your strategy, these resources will help you put AI to work for your business with confidence.

A Comprehensive Guide to AI Training for Every Small Business Need

Learn how to build practical AI skills across your business—from leadership and strategy to marketing and human resources—with these resources designed for small business success.

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Small Businesses Are Using AI—Here’s What’s Actually Working

According to a recent whitepaper from the U.S. Chamber of Commerce Foundation and Hiring Our Heroes, small businesses are using AI to save time, streamline operations, and improve productivity. Here’s what’s working, what’s holding businesses back, and how to get started.

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Getting Started With AI

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AI for Small Business 101: How to Get Started

How Big Brands Are Using AI

Learn how established brands are using AI — and what small businesses can learn from them.

How the New Era of AI Will Impact Consumer-Driven Companies Large and Small in 2026

AI tools are evolving rapidly and will lead to dramatic changes in how customers interact with brands and make purchases.

Two overlapping screenshots of Google's AI shopping assistant. On the left is a window with text reading "Hello! I'm your shopping assistant. From the pantry to the patio, let's find exactly what you need for your home today." An area for the user to type has been filled out to read "Help me plan a 4th birthday party for my daughter. She loves art and baking. We expect 10 kids and 8 adults to join us," with an attached photo of a large, grassy backyard.

On the right is a window with an AI-generated response: "Your backyard is a dream for a party. The Garden Bash theme is trending for four-year-olds right now. Take a look at this video to see the vision for your space." This text is followed by an AI-generated video filling in the backyard photo with party decorations, canvas tents, and a pinata, followed by the text "How's this look? Any changes you'd like? I've also listed the products needed to make it a reality."

YouTube Exec on Giving Brands AI-Powered Tools to Reach Targeted Audiences and Drive Sales

YouTube, leveraging the artificial intelligence investments of parent company Google, is offering businesses new ways to reach consumers and easily create tailored ad content, says Head of Creative Partnerships Kevin Babcock.

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AI + Social Listening Generates Greater ROI for Brands Including Neuro, Crayola, and Vaseline

High-tech monitoring of online conversations helps brands respond more effectively to customer feedback.

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Google's Newest AI Commerce Tools Hold Promise for Driving Small Business Growth

Google's VP of Retail Courtney Rose details plans to expand its (potentially game-changing) AI-powered instant checkout, discovery, and brand-customized personal assistants to merchants of all sizes.

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AI Is Revolutionizing Product Returns — And Every Business Can Benefit

Businesses from Flux Footwear to Piper & Scoot apparel are tapping the technology to reduce merchandise return rates with solutions at various stages of the consumer buying journey.

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How AI is Leveling the Beauty Industry Playing Field for Small Brands

Artificial intelligence is transforming every aspect of the personal care industry — from accelerating product formulation to personalizing marketing.

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Using AI at Your Business

13 ChatGPT Prompts That Could Help Grow Your Small Business

Explore how these 13 ChatGPT prompts can transform your small business, from streamlining your workflow to refining your customer service.

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5 Generative AI Tools for Small Businesses

Discover how to choose the right generative AI tools for your business needs, plus five solutions for various industries and use cases.

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AI Tools for Business Finances

These AI tools can help with anything from tax prep to creating detailed financial strategies.

8 AI Tools to Improve Financial Planning for Your Business

Discover the power of AI in financial planning with tools that streamline processes, offer personalized insights, and foster strategic growth.

A woman stands behind the counter at a cafe, typing on a laptop. The woman has long brown hair and she wears a dark denim apron over a lavender button-up shirt and jeans. The cafe is all white, with the shop's offerings listed on signs along one of the walls. The L-shaped counter holds a large coffee machines and stacks of paper cups.

AI Shortcuts to Prepare for Tax Season

Discover the benefits and limitations of artificial intelligence-powered tax preparation plus shortcuts and prompts you can leverage.

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AI and Your Employees

Improve Customer Service With AI

From customer assistance chats to support ticketing, these AI tools can help you serve your customers more efficiently.

AI Tools for Content Creation

From writing social media posts to graphic design and video editing, these tools can help you create various types of content for your small business.

9 AI Tools to Streamline Content Creation (Besides ChatGPT)

These artificial intelligence-powered tools can help small businesses tackle blog and social media writing, graphic design, and audio/video content.

A young woman sits at a table in her workshop and works on a laptop. She has center-parted honey blonde hair and wears a black-and-white striped shirt and a measuring tape draped around her neck. The workshop has white walls and is filled with shelves and cubbies of rolls of fabric and thread. In the foreground are white, yellow, and dark orange fabric, sitting in rolls on the table.

Best Practices for Small Business AI Content Creation

Considering embracing artificial intelligence (AI) in your small business? Here's what you need to know about using AI to create content for your business.

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6 Smart AI Tools to Create Better Graphics and Photos

These artificial intelligence tools can help you improve the quality of images, graphics, and icons you use to convey your brand’s personality.

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How to Use AI Tools to Write Your Product Descriptions

These AI product description generators help you save time, create text that boosts sales, and improve your SEO results.

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Top Ways for Small Businesses to Leverage AI

Hiring employees, monitoring customer sentiment, and boosting cybersecurity are just three of the myriad ways AI can assist in the running of your small business.