by U.S. Chamber of Commerce
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Jessica Elliott

CONTRIBUTOR

About Jessica

Jessica is a writer and business consultant specializing in tech, marketing, and small business operations. She dives deep into research and trends while writing compelling content that helps business leaders make strategic decisions. Along with writing for CO, she works with brands, such as Investopedia and U.S. News.

Latest—

The Difference Between Strategy, Goals, and Tactics
Define the steps in a strategic planning process and learn how to turn competitive direction into measurable targets and a daily action plan.
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How to Choose Small Business Insurance
The best small business insurance meets regulatory requirements and professional needs without breaking your budget. Explore policies, costs, and advisory options.
READ
RUN » FINANCE

Guide to Understanding Credit Card Processing
Before choosing a merchant services provider, learn how the credit card payment process works, who participates, and when you get paid. Explore processing stages, pricing models, and more in this guide.
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RUN » FINANCE

How to Monetize Facebook
Activate Facebook monetization tools to earn money on posts, reels, and more. See if your page is eligible, and explore ways to boost sales and track Facebook revenue.
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RUN » TECHNOLOGY

Small Business Phone System: A Guide to Service Types, Terms, and Equipment
Explore different types of business phone systems, from landlines to VoIP, and learn how features and costs differ.
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GROW » CUSTOMERS

How to Handle Customer Complaints
Turn mistakes into opportunities by using de-escalation techniques and resolution-tracking tools. Take these steps to effectively manage customer grievances.
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RUN » FINANCE

How to Set Up a Profit-Sharing Program at Your Company
A profit-sharing plan incentivizes and rewards employees for their hard work. Follow these steps to implement one at your small business.
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Top Credit Card Processors for Nonprofits
Explore top donation processing features and payment security tools to look for when choosing a nonprofit credit card processor.
READ
RUN » BUSINESS FINANCING

SBA Disaster Assistance Loans Guide: Types, Terms, and Eligibility
Explore business requirements for the SBA Disaster Assistance program, including when to use direct loans vs. Express Bridge financing and how to speed up application approvals.
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START » STRATEGY

How to Apply for an Small Business SBA Disaster Loan
Use a documentation checklist to streamline the SBA disaster loan application process. Follow these steps.
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