Jessica Elliott


About Jessica

Jessica is a writer and business consultant specializing in tech, marketing, and small business operations. She dives deep into research and trends while writing compelling content that helps business leaders make strategic decisions. Along with writing for CO, she works with brands, such as Investopedia and U.S. News.


The Benefits of VoIP Phone Systems

Cloud-based phone services keep teams and customers connected. Discover the advantages of VoIP for businesses.

Building Your E-Commerce Website From Scratch: A Small Business Guide

Create an online store that delights shoppers with fast-loading pages and seamless checkout experiences. Learn how to pick an e-commerce platform and design a high-converting site.

Setting Up an E-Commerce Business: A Comprehensive Guide

Startups and existing brands maximize sales through online channels. Explore e-commerce examples, costs, and technologies to build your strategy.

What Is a Point-of-Sale (POS) System?

A smooth checkout process improves customer experiences. Learn what a point-of-sale platform consists of and why you need one.


Guide to Understanding Credit Card Processing

Customers want to pay with credit and debit cards. Payment processors facilitate these transactions. Explore what it entails to partner with a merchant services provider.

How to Integrate Call Center Software with Your CRM

Connect agents to the right information the moment it’s needed with connected cloud systems. Start here.

The Top Features of Help Desk Software for SMBs

Ready to take your customer service to the next level? See which help desk tools support small business teams.

How PEO Services Can Enhance Your Employee Experience and Retention

Small businesses partner with professional employer organizations to improve human resources processes and access enterprise-level benefits. Explore the value that PEOs provide to staff.

How to Integrate Your VoIP Phone System With Business Tools

Explore ways to get more value from cloud-based software by syncing these programs with your communications platform

Smart Strategies for Learning From Mistakes

Approach defeat with a fresh mindset and overcome preconceptions holding you back. Here’s how to use mistakes as a learning experience.