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by U.S. Chamber of Commerce

by U.S. Chamber of Commerce

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Start
Everything that you need to know to start your own business. From business ideas to researching the competition.
Start
Run
Practical and real-world advice on how to run your business — from managing employees to keeping the books.
Run
Grow
Our best expert advice on how to grow your business — from attracting new customers to keeping existing customers happy and having the capital to do it.
Grow
Good Company
Entrepreneurs and industry leaders share their best advice on how to take your company to the next level.
Good Company

Virtual Events

Grow

Customers

Balancing the need to attract new customers while keeping your existing clients happy.

Latest

Shop employee assists a customer to consider a purchase

Customers

5 Franchise Owners Share Their Secrets for Bringing Customers In-Store

Personal Trainer films video in gym, surrounded by weights and gym equipment

Customers

8 Creative Ways Businesses Are Employing Membership Pricing Models

Two women stand at a table in the middle of a warehouse and look curiously at a laptop. IN the background are shelves filled with pallets of goods wrapped in plastic.

Customers

How to Communicate With Customers About Supply Chain Problems

Woman holding her dog at the groomer while the employee pets him.

Customers

6 Franchise Owners Share Their Secrets for Finding New Customers

Woman talking on head set

Customers

Ready to Grow Your Business? It's Time for CRM Software

Woman shopping online on her laptop holding a credit card.

Customers

How to Offer Financing and Layaway to Customers

A customer picks up a purchase using curbside pickup.

Customers

5 Customer Service Trends That Are Here to Stay

Modern home office with white furniture.

Customers

8 Best Practices for Keeping Customer Data Secure

Woman business owner inside her business working on laptop.

Customers

How to Handle Negative Customer Reviews

Close up on a pair of hands operating a smartphone. On the phone's screen is a chart labeled "Review summary" with the amount of one- through five-star reviews measured in bars. At the bottom of the screen is the overall review score -- 4.8 -- and the corresponding number of stars.

Customers

Customer Review Sites: Which Ones to Know and How to Manage Them

Three smiling people stand in a hardware/home improvement store. The woman on the left holds a tablet, which the man and woman on the right examine..

Customers

How to Grow Sales Through Customer Engagement

Creating customer traction requires deliberate effort that can really pay off.

Customers

4 Expert Tips for Gaining Customer Traction

Measure customer attraction as you begin your business.

Customers

Gaining Customer Traction: 5 Steps to Customer Growth

woman picking up curbside takeout from man at restaurant

Customers

5 Ways to Make Your Business More Convenient for Customers

woman paying for her purchase at a boutique

Customers

4 Ways to Rebuild Customer Loyalty After COVID-19

A man holding a credit card shops on his laptop.

Customers

6 Tools to Build a Loyal and Excited Customer Base

woman talking to male employee in a market

Customers

Need Some Feedback? How to Conduct Customer Interviews and Focus Groups

customer making a purchase at a small business

Customers

5 Tips for Managing Customer Expectations After COVID-19

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Welcome to CO—

Designed for business owners, CO— is a site that connects like minds and delivers actionable insights for next-level growth.

Contact

U.S. Chamber of Commerce
1615 H Street, NW
Washington, DC 20062

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