Kaytlyn Smith


About Kaytlyn

Kaytlyn is a freelance copywriter. She graduated from Rowan University with a Bachelor's degree in Journalism and Master's degree in Writing. Outside of freelance writing, she is a full-time editor at an association management firm where she edits nursing journals, textbooks, newsletters, and other special projects


AI Tools for Better Customer Service

Discover top artificial intelligence tools and features to improve your business’s customer service experience, from conversational chatbots to data analytics.

How to Encourage Teamwork for Small Businesses

Discover key strategies to nurture teamwork in your small business that foster a collaborative culture of success.

How to Fund Small Business Research

Discover funding opportunities, eligibility criteria, benefits, and considerations for research-oriented U.S. small businesses through SBIR and STTR programs.

How Data Provenance Can Protect Against Fraud

Small business data breaches and subsequent fraud cases are on the rise. Understanding data provenance can be a secret weapon against this threat.


Business Lessons from Hallmark Christmas Movies

From struggling Christmas tree farms to bakeries on the brink of closure, the challenges felt by the small businesses that lie at the heart of these movies can offer business lessons to all.


Tax Credits Small Businesses Don’t Know They Qualify For

Explore these commonly missed tax credits to see if there are opportunities to lower your current tax burden.


What to Know About Taxes for Family Businesses

Taxes apply differently to spouses, children, and other relatives depending on your business entity, ages of family members, and wages.


Why Women in Business Need Strategic Partnerships to Succeed

At the 13th Annual International Women’s Day Forum, female entrepreneurs and business leaders explored how strategic partnerships can help women in business thrive.


How to Write an Employee Handbook

Here are a few must-have items to include in your employee handbook and helpful tips on how to write one as a small business.


When to Extend Credit to a Customer

Businesses should know the pros and cons of extending credit to customers before determining when and how to do so.