by U.S. Chamber of Commerce
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Jessica Elliott

CONTRIBUTOR

About Jessica

Jessica is a writer and business consultant specializing in tech, marketing, and small business operations. She dives deep into research and trends while writing compelling content that helps business leaders make strategic decisions. Along with writing for CO, she works with brands, such as Investopedia and U.S. News.

Latest—
GROW » CUSTOMERS

How to Handle Customer Refunds at Your Business
Use these tips to develop an effective customer return management process.
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GROW » MARKETING

How to Create a Focus Group to Obtain Business Feedback
Here’s how to use a focus group to learn how people perceive your brand, product or service.
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GROW » SALES

8 Qualities That Make a Great Salesperson
What skills should your sales team adopt? Explore the top characteristics of successful sales reps.
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GROW » SALES

How to Set Sales Goals for Your Business
Go beyond quotas by setting sales goals that are realistic yet challenging. Here’s how to develop objectives for your sales team.
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GROW » CUSTOMERS

How Introverts Can Build Connections With Customers
Here’s how to find your strengths and use them for cultivating client relationships.
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GROW » THRIVE

How to Be a Great Boss as an Introvert
Embrace traits that improve relationships with your staff.
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RUN » FINANCE

How to Monetize Instagram
Ready to make money from Instagram? Take these steps to see a return.
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RUN » FINANCE

How to Monetize TikTok
Want to earn money on your TikTok channel? Here’s how to take advantage of TikTok monetization opportunities.
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RUN » FINANCE

How to Monetize a Podcast
A successful strategy helps you earn money from your broadcast. Use these tips to build your plan.
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GROW » MARKETING

TikTok for Small Business: Tips from Business 'Creators'
TikTok isn’t only for big brands. Here’s how five small businesses generate millions of views.
READ