Emily Heaslip

CONTRIBUTOR

About Emily

Emily is a versatile freelance copywriter who writes for brands and agencies in tech, finance, and fashion. She is currently based in Cape Town and spends her free time running around Table Mountain.

Latest—
GROW » CUSTOMERS

How the Pandemic Changed Customer Loyalty

Changing consumer trends have put customer loyalty up for grabs. Here are some ways your business can respond.

GROW » CUSTOMERS

How to Create 'Superfans' for Your Business

Superfans spread the word about your business and are often your most loyal customers. Here’s how to attract and create them.

START » STRATEGY

How to Network to Grow Your Small Business

Networking with other business owners in your community can be a powerful marketing tactic.

GROW » CUSTOMERS

B2C Customer Loyalty Program Ideas

Improve customer retention by instituting a loyalty program that rewards repeat behavior and big-ticket purchases.

GROW » SALES

B2B Sales Techniques for Building a Loyal Customer Base

The long-term and complex nature of B2B sales means fostering relationships and paying attention to the right metrics are important for increasing loyalty among customers.

START » STARTUP

What to Know if Your Teen Wants to Start a Business

Review the legal requirements and financial commitment of starting a business with your teen to help them get their idea off the ground.

GROW » MARKETING

Best Practices for Creating Social Videos

Video content is king, and these best practices can help ensure your videos are engaging, entertaining, and able to help your brand stand out on social media.

START » STARTUP

How to Turn Your Hobby Into a Business

As you consider generating income from a hobby or passion project, make sure there’s a market for your business and that you’re prepared for a long-term commitment.

START » STRATEGY

What Are the Most Common Business Entities for Startups?

Learn what business entities most new ventures choose, and why these entities are so popular.

RUN » FINANCE

7 Small and Sneaky Costs That Add Up

These seven costs may fly under the radar, but can slowly shrink your profit margin if you aren’t careful.