Small business takeaway:
- Condiment brand Elephant Green Chili Chutney taps into a growing consumer appetite for global flavors, cleaner labels, and everyday meal versatility. The startup’s growth offers actionable insights for a cross-section of businesses large and small: look for white space where legacy categories underserve modern shoppers; validate demand through direct sampling before scaling distribution; and position niche attributes—kosher, additive-free, savory—not as limits but as proof points that can scale across channels, use cases, and customer segments.
“It’s time for a global Indian condiment,” asserted Tanzie Turel, who co-founded Elephant Green Chili Chutney with her Mumbai-born mother, Cashmira Sethna. “For me, ‘global’ is about how you use it, not simply where the flavor comes from. Our product is deeply rooted in my mother’s Indian cooking, but we don’t want people to think they need to be cooking Indian food to use it. We want to show how naturally it can move across cuisines and occasions.”
Elephant Green Chili Chutney is a zesty condiment Turel and her mother brought to market in 2024 and have currently placed in 100 specialty food stores nationwide, as well as on trendy foodie platform Goldbelly and Amazon. The chutney’s flavor profile of green chili, cilantro, dried coconut (unusual for a condiment, Turel points out), vinegar, salt, and sugar appeals to the palates seeking global tastes without being overpowering. But its versatility is the real sales driver, she noted. “The chutney is globally inspired, but it’s by definition something to take home to make an awesome dinner.”
The chutney’s attributes dovetail well with current consumer desires for convenient meal prep with global flavors. U.S. sales of global condiments alone are expected to reach $17.1 billion by 2030, up from $11.5 billion in 2022, according to DataM Intelligence 4Market Research.
White space in kosher condiments opens opportunity
Although a self-proclaimed family of foodies, Turel and Sethna did not set out to develop a product. After the family moved to the United States from Dubai more than two decades ago, Sethna was selling high-end Indian real estate to U.S. buyers. A combination of changes to India’s property laws and COVID-19 eventually shuttered the business, which led her mother to a bit of an existential crisis, Turel said.
Sethna was also an avid home cook and formerly wrote a recipe column for Indian Express. Her green chili chutney was a hit after-school snack with her children and a party favorite among friends. "We would have [our] doctor and lawyer [guests] say, ‘I’ll give you medical care, I’ll give you legal advice, just give me chutney,’” Turel laughed.
Turel told her mother they should do something with the chutney, and her day job in real estate finance for Greystone alerted her to an opportunity. “I became friends with a lot of people who observe a kosher diet,” she said. As they tasted and enjoyed the chutney, Turel saw a market opening for Elephant Green Chili Chutney as a savory, additive-free kosher condiment in a category where many options skewed sweet. “There was white space there,” she noted.
Mother and daughter turned to the Cornell College of Agriculture and Life Sciences to learn how to launch a food product and scale their home recipe for commercial use. Next, they sought a co-packer who was kosher-certified, eventually finding a woman-owned family business in Connecticut. Batch testing led to a decisive moment: The co-founders would only go to market if they could keep the chutney kosher while only adjusting ingredient ratios, not adding or removing anything. They also avoided advice on using frozen ingredients, even though it would be more cost-effective.
Prioritizing cheese, seafood, and meat counter placement
Manufacturing started in November 2024, and it was “rubber to the road, store to store” for at least seven months before they got a distributor, Turel said. “We didn’t have connections or knowledge, but we found mentors along the way. We didn’t take any outside equity because we wanted to keep control,” she added.
They started in specialty food stores to grow slowly. At first, Turel had no positioning demands—she just wanted buyers to like the product. Now, she advises them to prioritize the chutney first at the cheese counter, and second at the seafood or meat counter. “And almost never should it go in the global aisle because it gets lost,” she said.
“This product is contingent on tasting,” Turel continued. “It is doing outstandingly well as an accompaniment to cheese because a lot of what is currently on the market is sweet.”
The chutney’s attributes dovetail well with current consumer desires for convenient meal prep with global flavors. U.S. sales of global condiments alone are expected to reach $17.1 billion by 2030, up from $11.5 billion in 2022.
The seafood counter, where you typically find tartar and cocktail sauces, is another opportunity. “It’s got herbs and sour zest, which is what people use on seafood,” said Turel. The chutney also offers new options for roasted meats, chicken, and pork. “Barbecue is overdone and this is not a hot sauce,” said Turel. “We like to say that with one jar you can do at least 10 things.”
Product versatility is important at a premium $14–$15 price point. “If a consumer is going to pay for that, they want to stretch its use,” she said.
[Read more: When Moms Mean Business: Three Startups That Sprang From a Mother's Influence]
New tasting program encourages retail trial
Velocity—moving the product off the shelf—is the most important success metric, said Turel, and for the green chili chutney, that comes down to sampling. The company recently launched a new taster sampler program to support retailers. The new ketchup-pack style samplers are designed to encourage trial and easy merchandising for customer discovery. DeCicco & Sons, a 14-store New York state regional chain, is among the retailers featuring the testing sampler program.
The company does regular product samplings to build awareness and gauge customer feedback. When it comes to customer demos, “We have a 95% love rate,” Turel said. “And I’ve seen that myself doing hundreds of demos firsthand.” The demos also show shoppers the product’s versatility, including at a recent Williams-Sonoma event where the company sampled a three-ingredient potato salad made with potatoes, chutney, and spring onion.
While line extensions are not a focus, eventually, Turel sees expanding into green chili cream cheese, butter, mayonnaise, cottage cheese, Greek yogurt, and more, and has begun incorporating videos of these recipes in her Instagram content.
Social media has been built organically. “I send product to influencers or reach out to chefs,” said Turel, “but I’ve only paid $300 in advertising to an influencer recommended by a San Francisco retailer.”
‘Amazon plays their part and they have made us national ... but the role of the mom-and-pop is important, too’
Elephant Green Chili Chutney is slowly emerging into regional chains such as Fairway Market-Wakefern, Bi-Rite, and Dorothy Lane Market. “Five- to 10-store chains, not 100 stores. We can’t service that well, yet. We want to scale slowly and mindfully,” said Turel.
“Amazon plays their part, and they have made us national, and we want everyone to be able to access the product. But the role of the mom-and-pop is important, too,” she said. “Customers like local products and they like to support small businesses.”
Green Chili’s biggest retail account to date is Double L Market, in Westport, Connecticut, a 200-square-foot shop that has ordered 60 cases. "It’s the kind of store where people come in and say, ‘What should I have for dinner?’ and owners curate a basket,” said Turel. “Customers want that intimacy and service and when they are given it and a good product, they will buy and maybe even spend a little bit more.”
[Read more: The Power of Micro-Communities: Startups Turn Small-But-Passionate Followings Into Mainstream Growth]
Founder’s startup advice: ‘It’s not all about the connections’
Hustle, hard work, and homework are the advice Turel would share with startups.
She said the company’s experience shows that persistence can matter as much as connections or paid promotion. For example, “We were picked up in Food & Wine magazine without a PR rep,” she said. “It’s not all about the connections.”
“If there is one thing this country gives you, it is resources—things you can’t find as easily or quickly in other places,” she said. “But you’ve got to burn your feet, you’ve got to lose your voice, you’ve got to do what it takes.”
CO— aims to bring you inspiration from leading respected experts. However, before making any business decision, you should consult a professional who can advise you based on your individual situation.
CO—is committed to helping you start, run and grow your small business. Learn more about the benefits of small business membership in the U.S. Chamber of Commerce, here.
Enroll today!
Sign up for Small Business B(AI)sics, our free AI training course, designed for small businesses like yours. Learn the basics of AI in just 30 minutes, plus get resources to help you apply AI skills at your business today.