Jessica Elliott

CONTRIBUTOR

About Jessica

Jessica is a writer and business consultant specializing in tech, marketing, and small business operations. She dives deep into research and trends while writing compelling content that helps business leaders make strategic decisions. Along with writing for CO, she works with brands, such as Investopedia and U.S. News.

Latest—

How to Integrate Call Center Software with Your CRM

Connect agents to the right information the moment it’s needed with connected cloud systems. Start here.

The Top Features of Help Desk Software for SMBs

Ready to take your customer service to the next level? See which help desk tools support small business teams.

How PEO Services Can Enhance Your Employee Experience and Retention

Small businesses partner with professional employer organizations to improve human resources processes and access enterprise-level benefits. Explore the value that PEOs provide to staff.

How to Integrate Your VoIP Phone System With Business Tools

Explore ways to get more value from cloud-based software by syncing these programs with your communications platform

Smart Strategies for Learning From Mistakes

Approach defeat with a fresh mindset and overcome preconceptions holding you back. Here’s how to use mistakes as a learning experience.

GROW » MARKETING

Text Message Marketing Tools for Small Business

These nine text message marketing tools will help you create personalized messages for your customers and audience.

How to Choose the Right Applicant Tracking Software for Your Business

Explore tips for assessing candidate tracking platforms to ensure a return on your technology investment.

How Applicant Tracking Software Can Help Your Business

Explore eight benefits of using an ATS for recruiting and hiring.

What Is Email Compliance Software?

Email archival and marketing solutions help businesses comply with U.S. and international laws.

How to Use Accounting Software to Generate Accurate and Timely Financial Reports

Make decisions confidently and keep tabs on your company's financial health with secure, accessible bookkeeping platforms.