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Fashionphile, Whatnot, and Ithaca Hummus Convert Personalize Customer Service

As consumers increasingly demand more tailored experiences, brands are rethinking how to deliver personalization at scale. The resale, live shopping, and food businesses share their success strategies for doing just that.

5 Startups That Are Leveraging AI to Help Drive Growth for Businesses Large and Small

These tech startups are tackling challenges ranging from employee training, customer reviews, and product demand forecasting with solutions designed to fit businesses of all sizes.

How At-Home Specialty Coffee Is Driving the Next Growth Wave Amid Lifestyle Shifts and Gen Z Tastes

Rising prices, work-life trends, social media, and Gen Z’s attitudes and preferences are creating shifts in home consumption as cafes carve out new niches.

How Groupies for Grocers Like Aldi and Trader Joe's Underscore The Growing Marketing Power of Fandom

The grocery chains have earned ‘Super Fans’ via unique and curated private label merchandise, pop-up shops, podcasts, limited-edition product drops, and more, serving up customer-acquisition lessons for businesses large and small.

How AI Is Speeding Up Decision-Making for Businesses

Companies from Walmart to Crayola are tapping AI to expedite everything from managing product returns to maximizing social media trends, imparting best practices for businesses large and small.

How 3 (Very Different) Startups Landed on Target’s Shelves

How a wellness spray, a supplement brand, and a nail-care disruptor turned online momentum, solid customer reviews, and disciplined growth into coveted launches at Target.

Scaling Startups Unpack Customer Acquisition and Retention Strategies Driving Growth

To fuel growth, Puzzles of Color, CAKE, and AMVital acquire and retain customers through PR, online marketplaces, partnerships, content, and education.

Startup Founders on the Winning Strategies Behind Their Best Business Advice

The founders of Cambio, Almond Wind, Goalsetter, BelliWelli, Solidcore, Bilt, and Whippy share their success stories, with lessons for all businesses.

How 3 Startups Are Bringing At-Home Alternatives to Pricey Activities and Services — and Winning

Personal care, travel, and dining out can squeeze wallets. Pure Daily Care beauty, Ordo oral care, and Eleni’s Kitchen are earning consumer devotees with DIY, affordable luxury products and experiences.

Brands From Kraft Heinz to Marriott Drive Heightened Customer Engagement — and Sales — with QR Codes

Product packaging, restaurant check-out, and gamified customer experiences are among the growing use cases for the scannable technology that are generating a return on investment for businesses.