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Startup Something Better Foods Brings Plant-Based Soul Food to Whole Foods

The founder of startup manufacturer Something Better Foods shares how he broke into big retail with a plant-based soul food line that’s a 20-year-long labor of love born from loss.

Retailer Joann Rethinks About Customer Service While Reinventing Its Stores

As the fabric and crafting retailer embarked on an ambitious project to reinvent its stores, it first had to listen to what its customers were saying.

Interview With Uber's Global Head of Grocery and New Verticals

Uber's Raj Beri shares how the app is building on the pandemic-driven success of its grocery delivery business with a bold retail expansion worldwide via mega merchants and 10,000 SMBs.

How Care+Wear Reached Business Profitability

The founder and CEO of healthcare clothing company Care+Wear unpacks what it took to turn a profit — an elusive-yet-seminal goal for a growing business.

How Sally Beauty Maximized Worker Productivity and Modernized Its Store Operations

The 5,000-store beauty supply retailer brought its payroll and store management systems into the digital age, yielding lessons for businesses large and small.

Klarna Aims to Be Part of Small Businesses’ Post-Pandemic Recovery

The BNPL startup is promoting small retailers with marketing support to fee waivers.

How the Pandemic Helped Frozen Yogurt Startup Yasso Boost Sales

The red-hot frozen novelties category grows as the pandemic inspires consumers to scoop up healthier treats.

Slack Adds New Features to Become Indispensable in a Post-COVID Workplace

The messaging platform is adding new ways to connect employees, as well as vendors and clients, as it seeks to become the digital headquarters for businesses large and small in the hybrid workplace.

Why Talkspace Is One of the Fastest Growing Telehealth Startups

President Mark Hirschhorn on how the pandemic and the rise of telemedicine have helped fuel the digital disruptor’s mission to democratize access to affordable mental health care.

Yelp Expands Its Ad Targeting and Messaging Features for Small Businesses

The changes are designed to give businesses more control over their Yelp pages and more opportunities to reach high-value customers.