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Level Up: Customer Service Tips for the Beauty and Wellness Industry

In this edition of “Ask the Board," we feature accomplished entrepreneur Vanessa Yakobson, CEO of Blo Blow Dry Bar and Founder of LashKind. Yakobson shares her customer service tips for entrepreneurs in the beauty and wellness space.

How to Determine the Right Pricing Strategy For Your Business

An effective pricing strategy is essential for continued sales success. Here's how to determine the right tactic for your business.

How to Connect Work Gmail to Personal Gmail

Set up Google Workspace and migrate emails from your personal account using these five steps.

Meeting Icebreaker Ideas That Employees Will Actually Enjoy

Avoid cringeworthy icebreaker games with these alternatives designed to make your employees laugh and learn more about one another.

Restaurant Chain PDQ Exec on Using (Labor-Saving) Self-Ordering Kiosks to Drive Sales

Kiosk technology boosts average order size, improves efficiencies, and more, says Bryan Groc, Senior Vice President of Data Analytics for the fast-casual chicken chain.

How Fast-Growing Oral Care Disruptor Ordo Broke into Big Retail

With its vision that everyone deserves high-quality, affordable (and fashionable) everyday oral care, the U.K. brand is making its presence known in U.S. mass merchants and drug chains.

What Is a Startup Incubator?

Startup incubators are designed to help entrepreneurs launch their businesses. Here’s what you need to know about joining one.

Steps to Starting a New Business

Launching a new business is a labor of love. This guide will help you think through all that needs to happen before you make your first sale, plus the 90 days after you open.

How Business Intelligence and Analytics Benefit Businesses

Both business intelligence and business analytics can drive success. Here’s the difference between the two and how they can benefit a business.

How Do Debt Collection Agencies Work?

Here’s what business owners should know about debt collection agencies, including when and how to use one.