Institute for Organization Management
Institute for Organization Management (IOM) is a professional development program designed for nonprofit managers.
Institute for Organization Management is the U.S. Chamber of Commerce’s professional development program for association, chamber, and other nonprofit executives. Since 1921, Institute has educated leaders from across the country, making it one of oldest and best regarded adult education programs in nonprofit management.
Today, Institute's curriculum educates executives on all facets of running a nonprofit organization. The program consists of four, weeklong sessions at four different sites across the country. While on-site, attendees participate in 24 hours of course instruction, on topics such as advocacy, new media, membership, finance, legal issues, human resources, and much more.
Participants engage in lively discussions on a multitude of matters affecting the association and chamber industries, ultimately helping them build stronger organizations, better serve their members, and become leading business advocates.
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Upcoming Opportunities
The Engagement Balancing Act: Rethinking Email and Social Media
Are we sending too many emails, or not enough? Is social media still worth the effort? Are we reaching all our members, or just the ones who already show up? Join Marketing Strategist Amy Hager, IOM, CAE, on Thursday, February 26th at 1PM ET to go beyond intuition (or guessing) and vanity metrics to use the right data points to guide some of the most impactful decisions in your association or chamber communications. You’ll learn how small shifts in email timing, content structure, and segmentation can increase clarity and drive member action. We’ll also explore how reducing social media output, when done strategically, can actually improve engagement, and how more inclusive communication practices can help you better represent and connect with overlooked member segments. This session is all about simplifying your messaging, focusing your team’s energy, and leading with clarity. Institute is a CAE and CCE Approved Provider, and this Institute webinar qualifies for one hour of CAE credit and one point of CCE credit.
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Content
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- IlluminationsNominate a member of the IOM community to be highlighted for a recent professional accomplishment.Nominate
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Earn Credit for Industry Certifications
CAE Registered Provider
Institute is a CAE Registered Provider, meaning our program and webinars count towards CAE credit.
CCE Premier Partner
Institute is a CCE Premier Partner, meaning our program and webinars count towards CCE credit.
Latest Content
- Ethical drift describes how boards slowly deviate from good governance through small, cumulative choices, but they can get back on track by understanding and addressing these patterns.An ethical mindset serves as a guiding compass for chambers of commerce leaders navigating turbulent times, providing clarity and focus by grounding decisions in integrity and purpose.Volunteers, when trained and supported, can drive membership growth, sponsorship revenue, and deeper community engagement for chambers and associations.Inspiring leadership and creating meaningful connections are key to turning volunteers into ambassadors who drive organizational success.Hardy Smith, IOM shares five practical strategies to plan, recruit, train, and retain volunteers—while avoiding common pitfalls and adapting to modern trends like flexible, hybrid, and micro-volunteering.Quick overview of IOM’s 96-hour, four-site program—covering curriculum, pricing, discounts/scholarships, site cultures, 2026 dates/deadlines, and no prerequisites.Purpose-driven organizations can reclaim trust and relevance in a noisy world by empowering their members as authentic influencers who share compelling, relatable stories that connect with and inspire their communities.Effective volunteer management involves aligning roles with motivations, providing clarity, fostering engagement, and showing appreciation to transform volunteers into impactful, mission-driven partners.Effective volunteer management aligns roles, fosters clarity, appreciation, and engagement, transforming volunteers into mission-driven partners for greater impact.Effective volunteer management transforms volunteers into mission-driven partners through clarity, meaningful roles, appreciation, and strategic engagement.
