Cassie Hodges
Former Senior Manager, Communications and Strategy


January 23, 2018


January is National Human Trafficking Awareness Month, and in an effort to shed light on this horrific epidemic, the U.S. Chamber Task Force to Eradicate Human Trafficking stands ready to work with policymakers, government, and members of civil society to eliminate the scourge of human trafficking. For more information on what corporate bodies can do to eliminate human trafficking,click here to read the full report.

Human trafficking is a global scourge that touches all aspects of an economy.

By some estimates, almost 21 million people are victims of trafficking. It is an ever-present battle to identify and eradicate traffickers, but a battle well worth fighting for the business community.

But it’s not easy. Businesses confront a host of logistical, financial, legal, and cultural challenges to ensure that they do not make the problem worse. And the strategies of traffickers are constantly evolving. Actions that on their face may appear legitimate can merely be fronts that disguise trafficking.

The challenge is magnified for companies who operate in countries with low regard for the rule of law and weak judicial institutions. Although most countries have human trafficking laws “on the books” in places where trafficking poses the greatest problem, such laws are often disregarded or poorly enforced.

That’s where the business community has shown leadership and can step in. Solutions need to be just as proactive to stay a step ahead.

Over many years, companies with global operations and business partners have developed detailed and effective programs to address human trafficking, specifically labor trafficking, where individuals perform work through the use of force, fraud or coercion. The collective experience of these businesses, like Walmart and UPS, has proved to be an invaluable resource for combating this problem. Although not exhaustive, here are five tips on how companies have identified and eliminated human trafficking in their operations, in the operations of their business partners, and in their supply chains.

1. Involve C-suite leadership in identifying risky business partners and locations

When it comes to fighting trafficking effective leadership comes from the top. Many companies have issued public policy statements, committing their leadership to respecting human rights, which includes eradicating human trafficking. An increasing number of companies have board committees dedicated to social responsibility efforts, including addressing human trafficking in their supply chains.

Companies have used in-house or third-party analysts to identify the areas where their business partners and operations may pose human trafficking risks. This0 enables companies to focus their scrutiny and resources — for example, by conducting more intensive and targeted due diligence — to help eliminate such risks.

2. Measure and monitor problem and solutions

Effective companies have developed clear policies explicitly prohibiting human trafficking, including incorporating a zero tolerance policy for human trafficking in supplier selection procedures. These policies apply to both company operations and the supply chain, including business partners like private employment agencies. These policies have also been integrated into contracts with suppliers and business partners.

Incorporating training programs to educate relevant representatives on human trafficking has also proved to be effective. Some firms conduct joint training and awareness-raising exercises and media campaigns with appropriate business partners and external stakeholders. Certain nonprofits and government agencies provide resources that assist with these trainings. For instance, the Department of Homeland Security, as part of its “Blue Campaign,” provides a toolkit to educate employees in the hospitality industry.

Using in-house or third-party consultants to develop goals and key performance indicators and monitoring adherence to those goals is essential. Some companies require auditors to provide country-level reports on the political and socioeconomic situations of the countries in which they operate and how those situations affect workers in those countries, and these efforts can go a long way in keeping the task on top of mind.

3. Work with suppliers and their employees to ensure compliance

Companies often require business partners to periodically certify that they have complied with the companies’ requirements on identifying and eradicating human trafficking from their operations. These certification requirements are integrated into the companies’ contracts.

Some companies require business partners to provide access to a confidential helpline directly connecting the suppliers’ employees with the companies. These helplines allow workers to complain to the companies without fear of retaliation from suppliers.

4. Examine production planning and recruitment practices

Companies that rely on business partners to manufacture and fulfill orders have recognized that certain business conditions may create additional risks of involving entities that are susceptible to forced labor. As such, businesses have sought to manage their demand to ensure that products are produced by known and trusted partners.

Recruiters function as a bridge between workers and employers and, at their best, can provide guidance and assist in matching workers with open positions. However, certain recruiters charge recruited workers fees they cannot reasonably be expected to repay. This leads to debt bondage in which the worker is forced to give up most or all of his or her salary until the fees are repaid. To combat this situation, companies have instituted policies barring recruiters from charging prohibited or inappropriate recruitment fees or any related costs to workers.

5. Take action in the community

Companies have increasingly launched global, national, or local campaigns in cooperation with the media to promote in the communities in which they operate. Companies have also worked with international organizations, nonprofits, and business or trade associations in establishing industrywide or countrywide task forces on human trafficking dedicated to raising awareness.

The Bottom Line

For true and meaningful progress to be made, a more honest assessment of the ongoing efforts of business and how those efforts can be complemented by nation states is necessary. The U.S. Chamber Task Force to Eradicate Human Trafficking stands ready to work with policymakers, government, and members of civil society to eliminate the scourge of human trafficking.

For more tips on what businesses can do to combat human trafficking,click here to download the full report.

About the authors

Cassie Hodges

Cassie Ann Hodges is former Senior Manager for Strategic Communications at the U.S. Chamber of Commerce.